Virtual Brand Ambassadors Bring Online Interactions to Life
1to1media.com - 03.27.2008

Turning to Avatars to Improve Service
WTOP Radio - 03.18.08

Airline hopes avatar is the future of customer service
usatoday.com - 03.17.08

Airline Web could be more user friendly
Chicago Tribune - 03.16.08

A Virtual Travel Agent With All the Answers
The New York Times - 03.04.08

Alaska Air's virtual helper
The Seattle Times - 02.10.08

Alaska Airlines: Say hello to ‘Jenn,’ log on Alaska’s
Web site
CheapFlights.com - 02.08.08

Alaska passengers ask ‘Jenn’
Passenger Terminal Today - 02.08.08

Virtual assistant launched at alaskaair.com by Alaska Airlines and Horizon Air
TMCnet - 02.08.08

Across the Aisle from Alaska’s Hot Virtual Assistant
Crankyflier.com - 02.08.08

Alaska Airlines introduces its virtual assistant, 'Jenn'
KTUU TV (NBC, Anchorage) - 02.07.08

Your own digital travel agent
Seattle Post-Intelligencer - 02.07.08

Talk to me, says Jenn, Alaska Airlines' new virtual assistant
The Seattle Times - 02.07.08

Meet Jenn, the virtual customer service agent
The News Tribune - 02.07.08

Alaska Airlines Unrolls Virtual Assistance: Jenn is a Real Babe
Plane Buzz - 02.07.08

Alaska Airlines introduces "Jenn"
Seattle Post-Intelligencer - 02.07.08

Meet AlaskAir.com's virtual agent
Seattle Post-Intelligencer - 02.07.08

Alaska introduces the airline industry's first avatar
Citizen Rain - 02.07.08

Straight answers from Sgt. Star
DM News - 09.14.07

Virtual recruiter on duty at goarmy.com
Defense Systems - 02.07

Interactive Feature
BrandWeek - 02.19.07

Strong response to tough task
USA Today - 01.29.07

Soldier Adventure Van / SGT STAR
Army.Mil - 01.16.07

Army enlists virtual assistant to connect with users
Computer World - 01.11.07

Virtual recruiter answers questions
Army Times - 01.09.07