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Next IT in the News

USAAC cyber efforts net Defense award
Army.Mil - 02.26.2010

Army’s virtual recruiter set to deploy to social media
Spokesman Review - 02.03.2010

'Serial entrepreneur' corrals software
Edmonton Journal - 01.08.2010

Time for a Virtual Agent Reality Check?
CRM Buyer - 07.17.2009

Speech Takes Airline to New Heights
Speech Technology Magazine - 07.2009

Virtually At Your Service
Alaska Air Magazine - 04.2009

AlaskaAir Lands Spot Among Most Innovative Companies
Alaska Airlines/Horizon Air - 12.16.2008
Spokane's Next IT Corp. lets websites talk back
to customers
(pdf)
Puget Sound Business Journal
- 09.26.2008

Warm Welcome From Andy Schneider (pdf)
Horizon Air Magazine
 - 06.2008

Whatever happened to artificial intelligence?
NZPCWorld
 - 06.24.2008

Recruitment Battlefield Plan
Workforce Management - 05.19.2008

Virtual Brand Ambassadors Bring Online Interactions to Life
1to1media.com - 03.27.2008

Turning to Avatars to Improve Service
WTOP Radio - 03.18.08

Airline hopes avatar is the future of customer service
usatoday.com - 03.17.08

Airline Web could be more user friendly
Chicago Tribune - 03.16.08

A Virtual Travel Agent With All the Answers
The New York Times - 03.04.08

Alaska Air's virtual helper
The Seattle Times - 02.10.08

Alaska Airlines: Say hello to ‘Jenn,’ log on Alaska’s
Web site

CheapFlights.com - 02.08.08

Alaska passengers ask ‘Jenn’
Passenger Terminal Today - 02.08.08

Virtual assistant launched at alaskaair.com by Alaska Airlines and Horizon Air
TMCnet - 02.08.08

Across the Aisle from Alaska’s Hot Virtual Assistant
Crankyflier.com - 02.08.08

Alaska Airlines introduces its virtual assistant, 'Jenn'
KTUU TV (NBC, Anchorage) - 02.07.08

Your own digital travel agent
Seattle Post-Intelligencer - 02.07.08

Talk to me, says Jenn, Alaska Airlines' new virtual assistant
The Seattle Times - 02.07.08

Meet Jenn, the virtual customer service agent
The News Tribune - 02.07.08

Alaska Airlines Unrolls Virtual Assistance: Jenn is a Real Babe
Plane Buzz - 02.07.08

Alaska Airlines introduces "Jenn"
Seattle Post-Intelligencer - 02.07.08

Meet AlaskAir.com's virtual agent
Seattle Post-Intelligencer - 02.07.08

Alaska introduces the airline industry's first avatar
Citizen Rain - 02.07.08

Straight answers from Sgt. Star
DM News - 09.14.07

Virtual recruiter on duty at goarmy.com
Defense Systems - 02.07

Interactive Feature
BrandWeek - 02.19.07

Strong response to tough task
USA Today - 01.29.07

Soldier Adventure Van / SGT STAR
Army.Mil - 01.16.07

Army enlists virtual assistant to connect with users
Computer World - 01.11.07

Virtual recruiter answers questions
Army Times - 01.09.07

Virtual recruiter on duty at Army Web site
Government Computer News - 01.03.07
Sgt. Star - the Army’s virtual recruiter
ZDNet Government - 01.03.07
Next IT animates Information Delivery and a whole lot more
Hurwitz & Associates - 09.29.06
Sergeant Star interview
PRI's The World - 09.25.06
I Want You To Join The Army
Time Magazine - 09.20.06
Technology: The U.S. Army Bets on Bots
CIO Insight - 09.07.06
 
Alaska Airlines introduces a virtual assistant named “Jenn,” offering customers a more personalized and engaging online experience.

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