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Next IT Corporation

Technical Writer

Next IT is currently seeking an Technical Writer to be based at our Corporate Office in Spokane, WA.

Responsibilities:

  • Develop, edit and write computer-related technical and administrative documentation and publications.
  • Prepare and maintain documents, spreadsheets, reports, etc.
  • Research, develop, and write content for printed manuals, documentation, and supporting materials for software, hardware, technical procedures, and computer-related services.
  • Research, develop and write content for user, admin and reference guides.
  • Prepare and maintain documentation and publications relating to users, systems, programming, operations, products, and services.
  • Maintains understanding of applications and levels of user proficiency.
  • Coordinate layout and organization of documentation and review and revise previously created documentation.
  • Creates graphical images, flow charts, and diagrams for inclusion in documentation.
  • Participates in developing a sustainable knowledge management plan.
  • Assists in training delivery.

Qualifications:
  • Must be experienced in maintaining confidentiality with regard to information processed, stored or accessed.
  • Must have strong organizational skills and be detail-oriented with an emphasis on follow-through.
  • Must be multi-task oriented with the ability and desire to work in an ever-changing fast-paced environment.
  • Strong analytical skills.
  • Possesses strong oral and written communication skills and understands the audience he or she is speaking to.
  • Proficient in MS Office Suite (Word, Visio, Excel and PowerPoint) and Accounting software.

Education/Experience: Bachelor’s degree in English, Writing or similar program from an accredited four-year college or university, or 4-6 years combined related education/experience.

Other: Next IT offers a fast paced work environment with competitive compensation and excellent benefits including health, dental, vision and 401(k).

Next IT Corporation is an Equal Opportunity Employer and strongly supports diversity in the workplace.  Next IT is an E-Verify participating employer, an online employment verification program.

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