About Us

What We Stand For

Next IT is committed to delivering value to our clients by providing a user-friendly, human-like interaction that is consistent, scalable, and personalized.

 

History

Founded in 2002 in Spokane, Washington, Next IT Corporation is a privately held technology company that delivers a superior user experience, emulating the qualities and expertise of your best representatives, to generate revenue and optimize efficiency, regardless of channel or language.

We've delivered this experience for many leading Fortune 1000 clients, including Aetna, Alaska Airlines, BECU, Continental Airlines, Merrill Lynch, Shaw, and the U.S. Army, helping them reach new levels of digital customer service. Visit our client page to learn more.

Our work is driven by our values:

Growth
We are focused on creating long term, sustainable value for our clients, shareholders, and employees.

Innovation
We are continuously improving and strive to meet the highest standards of quality in everything we do.

Integrity
Our word is our bond; we are honest and dedicated to the commitments we make.

Stewardship
We make positive contributions to our clients, shareholders, employees, and communities.

Teamwork
We are diverse individuals who collaborate, share, and encourage each other in order to succeed as a team. 

Learn MoreLearn about the team
that leads Next IT

Fred _brown
Fred Brown - Founder/CEO