Fred Brown is the Founder and CEO of Next IT Corporation—a company changing the way people interact with technology. Prior to Next IT, Fred was founder, president and CEO of LineSoft Corporation. At LineSoft, the calf-roper turned entrepreneur broke new ground in the energy industry with the development of software systems that are now considered industry standard worldwide. With Next IT, Fred continues to revolutionize technology's impact on business with his newest vision–personalizing and humanizing user interactions with technology. Fred is also actively involved in organizations serving the northwest educational and scientific communities, serving on the Board of Trustees at Gonzaga University as well as founding WIN Partners LLC, a private investment fund for aspiring technology entrepreneurs in Spokane, Washington.
Favorite Next IT value: Integrity
David is a retired senior financial executive with 40 years of experience in corporate finance, investment and commercial banking, and equipment leasing. He has served on Next IT’s board of directors since 2010. In addition to his duties as acting CFO, he currently chairs our Audit committee. From 2004 to the present, David has served as a gubernatorial appointee to the executive board of Energy Northwest, a nuclear and renewable power utility, where he chairs the Compensation subcommittee. From February 1996 until December 2004, he served as a Senior Vice President and Chief Financial Officer of Itron, Inc. Prior to his service with Itron, Inc., Mr. Remington served in various executive roles as a Managing Director and investment banker for Dean Witter Reynolds, Inc. and as President of Steiner Financial Corporation, a leasing company. He also is a board member of an angel investment fund. David holds a bachelor’s degree in electrical engineering from the University of California at Berkeley and a master's degree from Harvard Business School.
Favorite Next IT value: Perseverance
Dr. Morrow brings to Next IT over 30 years of experience across the healthcare industry, including time spent in clinical practice, as a managed care executive, a biopharmaceutical medical director and a healthcare writer. He comes to Next IT from Genentech, Inc., a biotech pioneer, where he worked as a Physician Executive. In his role as Next IT’s Chief Medical Officer, Dr. Morrow will advocate for outcome-improving innovations in patient care and adherence and will bring new perspectives to the medical industry for best utilizing Next IT’s proprietary virtual health assistant technology. He is a sought-after speaker and has given hundreds of lectures on topics including pharmacy management, medical management, disease management, specialty pharmacy, genomics and biotechnology. Morrow has authored nearly 100 publications in a variety of peer and trade journals and has been a major contributor to a textbook on managed care. He writes the provocative monthly column, Tomorrow's Medicine, for Managed Care, an online magazine widely read by health-plan executives and physicians. He also serves or has served on the advisory boards for six journals and several not-for-profit organizations.
Favorite Next IT value: Integrity
Rick leads Next IT teams responsible for sales, solutions, and account relationships with key enterprise customers and partners. He comes to Next IT from Microsoft, where he spent ten years as Director of Business Development, serving in a number of customer and partner-facing roles with global responsibility and a focus on driving software and service initiatives through partner channels to consumers and business. Rick’s broad career experience includes management roles in e-Learning software and services, corporate marketing communications and publishing, and broadcast communications. He is a graduate of Gonzaga University, with a Bachelor of Arts degree in Business and Communications.
Favorite Next IT value: Accountability
Mitch leads Next IT’s global business initiatives with emphasis on market penetration, customer acquisition and business development. Leveraging Next IT’s global leadership in proprietary natural-language and artificial-intelligence software, he leads the world’s most successful team in the intelligent virtual assistant space. Mitch has served in numerous sales, marketing and leadership roles with Global 2000 corporations Teva Pharmaceuticals, Hoechst Marion Roussel and Olympus Surgical as well as start-up and hi-tech companies such as World Wide Packets (now Ciena Systems) and Key Tronic Corporation. Drawing on over twenty-five years of experience marketing to enterprise-class IT clients and healthcare corporations, Mitch is driving the execution of Next IT’s go-to-market strategy. Prior to Next IT, Mitch was Director of Sales and Account Management at global industry-leader Teva Pharmaceuticals, where he was responsible for over $1 billion in annual sales during each of his seven years of leadership. Mitch’s focus on the end-user and on creating business value for the client ensures long-term success for Next IT, and recruiting top talent has already set the stage for building a world-class sales and marketing team. Mitch attended Idaho State University, earning a B.S. in Business Administration/Marketing. He completed post-graduate executive coursework in leadership and marketing at Kellogg School of Business, Northwestern University; UCLA’s Anderson School of Business and Ross School of Business, University of Michigan.
Favorite Next IT value: Integrity
Tracy brings a wealth of experience to her role at Next IT. She has a strong knowledge of the technical aspects of our products and was instrumental in introducing clients like Aetna, Web MD and BECU to the world of intelligent virtual assistants. Tracy serves as the conduit between all key Next IT stakeholders to lead the development of product definitions, value propositions and market positioning. She also interfaces directly with Product Development, Delivery, Marketing and Sales to shape and define our current and future offerings. Tracy has worked with nearly all of Next IT’s clients to ensure successful product implementations, and she keeps her finger on the pulse of the business world to keep Next IT products cutting-edge.
Favorite Next IT value: Integrity
Mike leads Next IT in its research, development, product management and QA efforts. Along with his 22+ years as a software professional, he brings to the position valuable experience gained as both the company’s Director of Product Strategy and its Director of Research and Innovation. Prior to joining the team at Next IT, Mike was employed by utilities-software leader Itron to manage, design and build engineering software used by power companies for the design of transmission and distribution systems. While at Itron, Mike also managed the development of systems that perform “Smartgrid” analytics on data stores that were multiple terabytes in size. Before Itron, he was employed by Kaiser Aluminum with their Business Systems department, building software designed to retrieve customer specifications, and with their Automated Systems groups, creating command and control systems for the machinery that produced Kaiser’s finished products. Mike holds a BA in business with MIS emphasis from Washington State University and has completed post-graduate work in engineering management.
Favorite Next IT value: Innovation
Fred founded Next IT in July 2002, bringing with him over 20 years of engineering experience and entrepreneurial leadership in the software industry. Prior to Next IT, he was founder, President and CEO of LineSoft Corporation in Spokane, WA from 1989 until 2002, when the company completed a successful merger with Itron, Inc. At LineSoft, Fred and his team created and developed an innovative and unique way to enable line-design engineering for utilities. Under his leadership, LineSoft attracted $26 million in venture funding, at that time the largest-ever VC placement in Spokane County. Fred is actively involved in a variety of organizations serving the northwest educational and scientific communities, serving on the Board of Trustees at Gonzaga University and founding of WIN Partners LLC, a private investment fund for aspiring technology entrepreneurs in Spokane.
John Luger is presently the Manager of JDL Enterprises, LLC., which is involved in the purchase and development of real estate and various other investments. He is the former CEO/President of Data Base, Inc. John was directly responsible for the corporate culture of Data Base, Inc. and oversaw the entire operation with direct involvement in strategic direction, growth strategies and new product lines for 23 years. The growth of the company was largely due to expansion in targeted locations throughout the United States through new startups as well as mergers and acquisitions. John is a graduate of Gonzaga Preparatory School and earned his Bachelor's Degree in Marketing at the University of Oregon. After two years as an Army officer, he got his start in the data processing field at Electronic Data Systems, where he served as the Data Processing Manager before joining Washington Trust Bank as a Data Processing Operations Manager in 1975. He founded Data Base, Inc. one year later. Since the sale of his company, John has been involved in philanthropic causes, mostly in the area of private education. He currently serves on the following boards: Foundation Board President, Eastside Catholic High School; Board of Trustees, Gonzaga University; Business Advisory Council, Charles Lundquist College of Business, University of Oregon; and Board of Directors, MedData Inc.
Paul comes to the Next IT Board of Directors after a 33 year career with leading professional-services firm KPMG. At KPMG, he worked primarily with high-tech companies and was the lead partner in the company’s relationship with clients such as the Paul Allen Group of Companies, Macromedia, RealNetworks and OnyX software. He was the lead partner on more than 30 IPO’s and secondary offerings and, in addition to client services responsibilities, he led the high tech practice, real estate and construction practice, the middle market practice and marketing efforts for the Seattle office. He’s served on Gonzaga University’s board of trustees since 2007, is a member of the Long Term Planning and Technology committees and chairs the university’s Audit and Finance committees.
Brandy is an accomplished business leader with a successful record of applying user-centered design to the delivery of products and services, growing teams from start-up to maturity and fostering operational excellence through discipline & teamwork. She’s currently the VP of HR Operations at Citrix, where she made significant improvements in the company’s HR information systems, their recruiting and onboarding processes, and their talent and leadership development programs. Brandy has managed teams spanning six countries, deployed global programs in almost 40, made significant contributions to the software development process and has extensive experience guiding product development through international regulatory compliance. Currently, she plans, forecasts and manages >$30M in annual operating and capital budget. Brandy holds a BS in Computer Science and, in addition to her organizational leadership skills, has a strong background in information systems, metrics and analysis.
Johnny Humphreys is Chairman and CEO of Gen Prime. He was previously the CEO of Itron, a public Spokane-based company from 1987 to 1999 and was Chairman of the Board there until January of 2000. Humphreys also served as Board Chairman of LineSoft Corporation for two years. Prior to serving at Itron, he was the President of Datachecker, a $250 million subsidiary of National Semiconductor. Datachecker pioneered the development of scanning systems used in retail sales. Previously, he was the founder and President of Telxon, a manufacturer of handheld computer systems for supermarkets.
Ralph Pascualy, MD, Chief Executive of Swedish Medical Group and Vice President, Chief Executive of Care Transformation for Swedish Health System oversees Swedish Medical Group (SMG), the physician division of Swedish Health Services that employs more than 1000 providers across nearly 115 primary care and specialty care clinics throughout the Greater Seattle area. He provides vision, broad leadership and strategic management in all aspects of the physician practices and services. Dr. Pascualy has collaborated to actuate new technology, care teams and clinics, and bundled care services to enhance SMG quality healthcare delivery. He also oversees the Swedish post-acute care division.
Dr. Pascualy is a nationally recognized, board certified Sleep Medicine specialist who received the 2015 Leaders in Healthcare Award from Seattle Business Magazine. He built the Swedish Sleep Medicine Institute into the leading sleep program in the western United States, beginning with its inception at Providence Medical Center in 1984. Dr. Pascualy is a former recipient of the distinguished William C. Dement Award in Sleep Disorders Medicine and has spoken and written widely on the topic of sleep disorders. He is a diplomate of the American Boards of Neurology and Psychiatry and a clinical assistant professor for the Department of Psychiatry at the University of Washington School of Medicine. Dr. Pascualy earned his bachelor's degree from Columbia University and his medical degree from Stony Brook University School of Medicine before doing his internship and residency through the University of Washington School of Medicine. He completed a Sleep Disorders Fellowship at Stanford University Sleep Medicine in Palo Alto, California.
Dave Remington joined Next IT's board of directors following eight years serving as SVP and CFO of Spokane tech firm Itron, Inc. He brings 35 years of experience in corporate finance, treasury and commercial investment banking and has completed $2 billion in financings, investments and M&A. Prior to Itron, Remington spent eight years as an investment banker and Managing Director at Morgan Stanley Dean Witter, where he specialized in highly structured private debt and equity transactions. During his ten years at Steiner Financial Corporation, a "large-ticket" equipment leasing company, he held the positions of EVP, VP of Finance and President. While there, he was founding president of Steiner Real Estate Corporation, a broker of and investor in commercial and industrial property credit sale-leasebacks. Currently, Mr. Remington serves on the board of Mobius, a non-profit that established a science center in eastern Washington; WIN Partners, an angel fund; and CAI International, a container leasing company where he chairs the Nominating and Corporate Governance Committee. He is also a gubernatorial appointee to the Executive Board of Energy Northwest, a state municipal entity that owns and operates a nuclear utility and renewable energy resources. He also chairs the organization's Compensation Committee. Dave holds a bachelor's degree in electrical engineering from the University of California, Berkeley and an M.B.A. from the Harvard Business School.
Dr. Barry is an accomplished biomedical researcher and robotics entrepreneur whose work has been supported by the National Institutes of Health, the National Science Foundation, the Grass Foundation and the American Heart Association of Michigan. A former NASA astronaut, he is a veteran of three space flights, four spacewalks and two trips to the International Space Station. He’s also the founder of Denbar Robotics, a creator of robotic assistants for home and commercial use that concentrates on assistive devices for people with disabilities, and he co-founded 9th Sense, which designs and builds telepresence robots. Dr. Barry serves as chair for Space and Physical Sciences and co-chair for AI and Robotics at Singularity University.
Barry's educational background includes a bachelor of science degree in electrical engineering from Cornell University, a master of engineering degree and a master of arts degree in electrical engineering/computer science from Princeton University, a doctorate in electrical engineering/computer science from Princeton University and a doctorate in medicine from the University of Miami. He has seven patents, over 50 articles in scientific journals and has served on two scientific journal editorial boards.
Cain is a healthcare innovator with a passion for adapting technology to engage patients in self-care. She brings over 20 years of experience in the strategic planning and delivery of products and services across the healthcare continuum. A sought-after lecturer, Mary provides a practical and provocative look at health behavior change, consumer and patient engagement and emerging information and medical technologies—and the resulting challenges and opportunities for today’s healthcare organization.
Cain holds a Masters of Public Health in health policy and administration, with a focus in aging, from the University of California at Berkeley and was a director at Institute for the Future, a Menlo Park think tank, where she studied the effects of consumer behavior, technological innovation and information technology on health and healthcare. She built an award-winning chronic disease management program at LifeMasters Supported SelfCare and recently founded HT3, an organization dedicated to driving the creation and adoption of beneficial healthcare technologies, user-centered design and health behavior change.
Philip Graves is a consumer behavior consultant, author, speaker and regular contributor to the media. For the last six years he has been working with international businesses, providing expert advice on consumer behavior and behavioral insight. His first book, Consumer.ology, was published in 2010. It was named one of Amazon's top ten best business books of the year and has been translated into seven languages; a revised paperback was published in 2013. In addition to case studies and examples from his own work, the book draws on some of the latest academic research from psychology and neuroscience to show why most market research can't work and what companies should be doing instead if they want to understand consumers. Alongside his own consumer behavior consultancy work for clients, including the media, retailers and financial services companies, Philip is an associate of Frontier Economics.
Dr. Luger is a professor of computer science, psychology and linguistics at the University of New Mexico. His principal research areas are computational modeling of human problem solving, artificial intelligence, cognitive science, computational linguistics, computational and cognitive neuroscience, machine learning and stochastic modeling. He is the author of "Artificial Intelligence: Structures and Strategies for Complex Problem Solving" (Addison-Wesley 2008), its companion programming guide, "AI Algorithms, Data Structures, and Idioms in Prolog, Lisp, and Java" (co-authored by William A. Stubblefield) and "Cognitive Science" (Academic Press in 1994). He has conducted U.S. Navy-funded research on helicopter rotor systems, U.S. Air Force sponsored research on weather prediction and NASA funded development of software designed to recognize and interpret space phenomena. Luger holds two masters degrees in pure and applied mathematics and a doctorate in artificial intelligence from the University of Pennsylvania.
A systems theorist and foresight scholar, Smart is a researcher of machine learning, technology innovation and adoption and the ways society can benefit from user-centric technological advancements. He’s a professor at the University of Advancing Technology, a lecturer at the Naval Postgraduate School, founder of the Acceleration Studies Foundation, co-founder of Evo Devo Universe (an international interdisciplinary research community) and an advisor in Futures Studies and Forecasting at Ray Kurtzweil and Peter Diamandis’ Singularity University. Smart holds a B.S. in business from the Haas School at U.C. Berkeley, an M.S. in Futures Studies from U. Houston and has done graduate and undergrad coursework in biological, cognitive, computer and physical sciences at UCLA, UC Berkeley and UC San Diego.
Nova is a technology futurist, serial entrepreneur, angel investor and one of the leading voices on the next-generation of search, social media and the Web. Mr. Spivack’s impressive resume includes work with the DARPA CALO artificial-intelligence project and a tenure with Stanford Research International, where he cofounded startup incubator nVention—creator of SIRI, the voice-driven virtual-assistant technology used by Apple, Inc. on its iPhone. His opinion on matters as far ranging as collective intelligence, theory of consciousness and the future of technology is widely sought-after, and he’s a contributor of articles to publications such as TechCrunch and Mashable. He’s currently the CEO of Bottlenose, a startup devoted to search and discovery on the social web.
Jeff Brown has a deep understanding of the value proposition and market requirements of intelligent customer self-service. Prior to Next IT, Jeff spent 10 years working on a variety of software solutions, including work in asset and service management systems at Peregrine Systems. His leadership and experience are proven, having led the Next IT sales team through 1,478% revenue growth from 2003–2008. Jeff works closely with current and prospective Next IT customers, pairing technology with smart business practices to grow their profits and increase customer satisfaction. With a keen eye for the impact of intelligent self-service, Jeff ensures that Next IT solutions are ahead of the curve. In addition to his business acumen, Jeff was a three-time Academic All American athlete for Gonzaga University and could frequently be spotted as a color commentator for Fox Sports Northwest.
Favorite Next IT value: Wisdom
Cleat Grumbly brings Next IT 14 years of experience in all aspects of software development, sales, and service. Cleat is responsible for the Next IT Public Sector Division, covering federal, state and local governments. In this role, he oversees business development, sales, account management, and program management for government. Prior to joining Next IT in 2003, Cleat worked at Linesoft Corp and Itron, Inc, where he managed teams completing large scale software implementations at utility companies. Cleat attended Gonzaga University where he earned his degree in Civil Engineering. Cleat understands that enterprise software is only as good as the team that builds, implements, and supports it, and he has built a solid, well equipped organization tasked to exceed customer requirements.
Favorite Next IT value: Integrity
Victor brings over 22 years of healthcare sales experience gained with industry leader Teva Pharmaceuticals, where he played a critical role in defining a vision for pharmacy and specialty pharmacy interaction. While with Teva, he designed and led a study of the interface between specialty pharmacy and patients receiving treatment for multiple sclerosis, and its impact on compliance, adherence and, most importantly, patient outcomes—giving him an knowledgeable perspective on how an Intelligent Virtual Assistant can most effectively serve both the industry and patients.
Favorite Next IT value: Fearlessness
Facilitating efficient, focused Alme implementations, Danny works closely with both our sales team and new clients, ensuring that Next IT’s efforts align with client expectations and address their most pressing challenges. Danny hails from Accenture, the world’s largest management consulting, technology services and outsourcing company where, as a consultant, he worked in many roles, such as project manager, business analyst and solutions architect. He worked with Accenture’s enterprise-software clients, including leading providers of CRM, billing, insurance policy administration, marketing campaign and business analytics software. Danny is a graduate of Santa Clara University, where he graduated with a BS in Combined Science.
Favorite Next IT value: Fearlessness
Carole Mohr is a proven leader in sales and client services with over 20 years of experience. Prior to joining Next IT in February of 2008, Carole spent most of her career building successful businesses from the ground up. A co-founder of Dakotah Direct, Carole was instrumental in building a company with $43 million in revenues in five short years. She currently puts her proactive, get-it-done attitude and consultative approach to work as EVP of Account Services at Next IT. Her knowledge of the organization’s products and service capabilities allow her to ensure that the company’s clients’ most pressing business challenges are solved through successful implementations of Intelligent Virtual Assistant solutions.
Favorite Next IT value: Integrity
As the Marketing Director at Next IT since 2011, Jen is responsible for the marketing, communications and business development efforts of the largest U.S. based provider of virtual assistants. In addition to leading the company’s strategic marketing efforts, she directs media relations, branding, advertising, and website/channel development. Since joining the company in 2007, she’s proved invaluable to its world-class clients, developing and executing techniques for effectively marketing and driving the use of their virtual assistant implementations. In 2013 she led Next IT in re-branding its logo and product, redesigning its website and refreshing the company messaging. Jen has more than 10 years of experience in the advertising and marketing industry. Prior to joining Next IT, she was a production and account manager at the award-winning agency MWR, where she sharpened her leadership skills and her ability to identify a goal and then orchestrate the thousand steps that will bring it to life. Jen earned her B.A. in Communications with an emphasis in Advertising from Washington State University.
Favorite Next IT value: Integrity
For technology innovators employed by pharmaceutical companies and divisions of the U.S. Department of Defense, Nick is an invaluable resource who provides insights into the many ways the Alme platform for virtual assistants can be implemented as an interface between consumers and the online services they need. He joined Next IT in 2012 after gaining experience in the pharmaceutical business with Astellas Pharmaceuticals. Prior to that, Nick served in the US Army as an Armor officer and currently serves in the Montana National Guard. He is a graduate of the University of Montana and was commissioned from Army ROTC in 2008.
Favorite Next IT value: Integrity
With a primary focus on delivering innovative solutions to healthcare payers and providers, Chandra has a vast knowledge of the industry’s member-service and patient-care needs. She’s helped match Fortune 100 companies with cutting-edge solutions designed to dramatically ease access to information, and she continues to work closely with current and prospective clients on their customer experience needs. Chandra honed her knowledge of Next IT’s software as a Solutions Analyst, working closely with Next IT’s R&D department to tailor Alme implementations to best serve our clients’ business needs. She gained further insight as a Business Analyst, responsible for researching and mapping client business processes. Chandra holds a bachelor’s degree in business administration from Gonzaga University with a concentration in finance and human resources. She is an active member on Next IT’s Active Outreach committee, helping bring volunteer opportunities to Next IT employees.
Favorite Next IT value: Teamwork