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Capabilities of the Next IT technology
The Alme natural language platform from Next IT transforms self-service from a frustrating, one-way flow of information into an engaging conversation. In this brief overview, you will learn about the basics of our technology.
- How our technology allows users to converse with an intelligent virtual assistant (IVA) as though they were talking to a real customer-service rep
- Multi-channel, multi-language capabilities
- Next IT professional services
- How making your electronically stored information accessible via an IVA can provide a superior customer experience