Info sheet – Alme overview
and capabilities

 


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Learn more about the Alme natural language platform from Next IT.

Capabilities of the Next IT technology

The Alme natural language platform from Next IT transforms self-service from a frustrating, one-way flow of information into an engaging conversation. In this brief overview, you will learn about the basics of our technology.

Learn about:

  • How our technology allows users to converse with an intelligent virtual assistant (IVA) as though they were talking to a real customer-service rep
  • Multi-channel, multi-language capabilities
  • Next IT professional services
  • How making your electronically stored information accessible via an IVA can provide a superior customer experience