Google Glass is Going to Blind You: But Don't Worry
Intelligent Virtual Agents in Health Care
Virtual Assistants, a Valuable Resource for Customer Insight
Inside Health Insurance Exchanges
Physicians vs. Patients: Finding Efficiency on Both Sides
How Virtual Health Assistants Can Reshape Healthcare
U.S. Army Promotes Next IT’s Sgt. Star as Conversational Virtual Assistant for Smart Devices
Ten-hut! Next IT Mobilizes Innovative Speech Technology for U.S. Army Recruitment
Siri, Yes Siri! "Sgt. Star" Becomes The Army's Version Of Apple's Digital Assistant
US Army brings SGT. STAR app to Google Play Store
US Army launches SGT. STAR - a virtual assistant recruiter app
Virtual Health Assistants Poised to Revolutionize Healthcare Delivery
Intelligent Virtual Assistants May Make IVR Technology Obsolete
Change agents: Will virtual nurses and pocket health coaches improve patient engagement?
Q&A: Northeastern's Timothy Bickmore on the clinical future of relational agents
Here come the tweeting robots
BECU Offers Members Virtual Interaction
Gen-Y Shoppers Need Next-Gen Service
Travel that’s virtually ‘Bot and sold
How artificial intelligence could create a personalised and perfect travel service
Aetna uses Next IT’s avatar to give quick customer info
Meet George Jetson, M.D.
What Will Siri's Kids be Like? Chatty and Much Smarter
Next IT’s Virtual Travel Agent Aids Airlines without the Human Touch
Using Virtual Assistant Technology To Improve Outcomes, Adherence
When Bots Go Mad
The Call Center Industry Pushes Towards Greater Efficiency
2012 Trends to Watch: Customer Service
Virtual Agents Can Improve the Travel Experience
The Trouble with Live Chat
Aetna Members Get Ann-swers
Customers Don't Want To Talk To You, Either
Reducing the Call Center Cost of Login Recovery Should Be A Top eBusiness Priority
Aetna Members Get Answers
The Dismal State Of Web-Based Customer Service
Chat's Customer Experience Promise
Definition: Virtual Digital Assistants, Chat-bots, Conversational Artificial Intelligence, Avatars...
'Jeopardy' champs take on IBM's Watson
