Next IT Webinar: How IVAs in Healthcare Transform the Patient Experience


Improving health outcomes with Virtual Health Assistants

SPOKANE, WA (June 20, 2012) – As the complexities of healthcare increase, patients are placing greater demands on providers and actively seeking ways to proactively manage their own care. A converging trend, Intelligent Virtual Assistants are proving that effective, responsive – and trusted – technology can actually improve medical outcomes.

Next IT, a leading provider of Intelligent Virtual Assistants (IVAs), is hosting a webinar – Improving Outcomes with Virtual Health Assistants – on Wednesday, June 27, 2012 at 9:30 a.m. PT to detail how Virtual Health Assistant IVAs can have a positive impact on wellness programs, preventative care, disease and therapy management, and patient compliance.

The webinar will feature Doctors Thomas Morrow, M.D., Sheldon Rich, RPh, PhD, and Craig Smith, M.D., along with Next IT Vice President of Healthcare Markets, Victor Morrison. With more than 60 years of combined hands-on experience addressing patient needs and technological advances in the healthcare field, the presenters will provide insight into how healthcare providers can improve patient outcomes through the use of highly personalized – and affordable – Virtual Health Assistants.

“Next IT IVAs are effective tools for improving online customer experience. The success other industries – such as a travel and finance – have had with IVAs can be replicated in the healthcare space,” said Morrison. “Healthcare providers that adopt Virtual Health Assistants are poised to improve the quality of care patients receive, lower costs, and increase access to the care patients need.”

In the recent article, ‘Using Virtual Assistant Technology To Improve Outcomes, Adherence’, Dr. Morrow speaks of the adoption of IVAs as a game changer for the healthcare industry – a way to provide consistent, constant care to patients in an affordable, effective way.

“We have experienced numerous revolutionary changes in healthcare such as scopic surgery, robotic surgery and the MRI and CT imaging processes.  I predict that IVAs will revolutionize medical care to a similar extent.  Computerized avatars will change everything in the US delivery of and management of healthcare," said Dr. Morrow, author of “Tomorrow's Medicine” published monthly in Managed Care, the longest running technology column in the United States.

About Next IT
Next IT is the intelligent interface company. We deliver the right outcomes through A.I.-powered solutions for customer engagement and workforce support.

Our customers, including Alaska Airlines, Amtrak, Charter Communications, United States Citizenship and Immigration Services, and the U.S. Army, set the bar for innovation in their markets, and they trust our solutions to resolve the most challenging barriers to exceptional customer and workforce support.

Next IT Enterprise is headquartered in Spokane, Washington.

Learn more at:

Next IT Media Contact
Kevin LaHaise