Enhance your online customer experience

Alme for Chat takes your web chat further.

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Deliver the right answers, without the wait

Your customers have questions. Alme for Chat has the answers they want, with no wait time. Available on smart devices or online, our virtual assistants are built on the Alme platform, which uses natural language technology to deliver knowledgeable answers comparable to what you’d expect from a great live customer service representative. But unlike live support, virtual assistants are ready to handle an infinite number of customers at any given time, with no wait.

Rescue your live chat operators from 80% of questions

When paired with your current live, or web-based, chat program, Alme for Chat serves as the front line of defense and can rescue your live agents from 80% of website questions. If a customer has more complex needs, our virtual assistants will recognize that and seamlessly pass the user to a live customer representative to ensure the best possible experience for your valued customers.

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