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See our Virtual Experts at Work

We are Next I.T. We create Virtual Experts to help you engage your users in a multi-channel world. Our Virtual Experts accurately interpret requests and deliver exact results. Moreover, the knowledge base continues to grow as users engage in new areas. Create one Expert and apply it to a myriad of channels, now that’s efficient.

Press Release :: Next I.T. Named as a Finalist for Three SoftwareCEO Awards

Press Release :: Alaska Airlines, Horizon Air Introduce Virtual Assistant at alaskaair.com

In the News :: Virtual Brand Ambassadors Bring Online Interactions to Life - 1to1media.com

In the News :: Turning to Avatars to Improve Service - WTOP Radio

In the News :: Airline hopes avatar is the future of customer service - usatoday.com

In the News :: Airline Web could be more user friendly - Chicago Tribune

In the News :: A Virtual Travel Agent With All the Answers - The New
York Times

In the News :: Alaska Air's virtual helper - The Seattle Times

In the News :: Alaska Airlines: Say hello to ‘Jenn,’ log on Alaska’s
Web site
 - CheapFlights.com

In the News :: Alaska passengers ask ‘Jenn’ - Passenger Terminal Today

In the News :: Virtual assistant launched at alaskaair.com by Alaska Airlines and Horizon Air - TMCnet

In the News :: Across the Aisle from Alaska’s Hot Virtual Assistant - Crankyflier.com

In the News :: Alaska Airlines introduces its virtual assistant, 'Jenn' - Seattle PI

In the News :: Your own digital travel agent - KTUU TV (NBC, Anchorage)

In the News :: Talk to me, says Jenn, Alaska Airlines' new virtual assistant - The Seattle Times

In the News :: Meet Jenn, the virtual customer service agent - The News Tribune

In the News :: Alaska Airlines Unrolls Virtual Assistance: Jenn is a Real Babe - Plane Buzz

In the News :: Alaska Airlines introduces "Jenn" - Seattle PI

In the News :: Meet AlaskAir.com's virtual agent - Seattle PI

In the News :: Alaska introduces the airline industry's first avatar - Citizen Rain

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