Intelligent products that already know your business

Based on our experience and industry expertise, we built these products to speak your language and know your business.

Travel

From assistance making reservations to helping travelers select the perfect vacation package, our virtual travel assistants are there for your customers every step of the way.

  • Assists with:
  • New reservations and bookings
  • Existing reservation
  • Loyalty & awards
  • Day of service logistics
  • Deals, packages and discounts
  • In-travel services
  • Login issues
  • Seating and accommodation options
  • Infant, pets, and special needs

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Insurance

With our proprietary technology, users get instant access to personalized benefit information, cost estimates and help completing forms – saving time and money and making interactions easier for both agents and members.

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  • Assists with:
  • Claims
  • Billing and statements
  • ID cards
  • Policy information
  • Policy selection

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Communications

A natural fit for the most advanced natural language platform in the world, telecommunications firms instantly benefit from seamless customer service.

  • Assists with:
  • Tech support / account access
  • New subscriber on-boarding
  • Email, DVR and web browser support
  • Up-selling (pay-per-view, on-demand)
  • Billing and payment
  • Change and cancel services
  • Outage notifications
  • Moving and relocation
  • Field service
  • Mobile and streaming

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IT Help Desk

People are happiest when their computers are behaving themselves. So give your employees – and your IT team – fast access to the tools that will get them back up and running.

  • Assists with:
  • Ticket request / status
  • Troubleshooting
  • Software licensing
  • Login issues
  • Software updates
  • Network connectivity

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Human Capital Management

Equally at home facing inward at your organization as it is facing your potential recruits. Let us streamline your internal HR practices to make a team of happier employees. Answer questions for employees, manage timesheets and more.

  • Assists with:
  • Recruiting
  • On-boarding
  • Benefits
  • Company policies
  • Employee data management
  • Travel, expense reports and reimbursement
  • Employee relations
  • Employee training and development
  • Annual reviews
  • Health and wellness
  • Leave and PTO
  • Payroll
  • Retirement and separation

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Sales Engineer

Make it easy for your sales team to get up-to-date product information, leads and projections. And, because your team can converse in their own words, you’ll discover what questions the market has, so you can fine-tune your sales strategy accordingly.

  • Assists with:
  • Product information
  • Brand sentiment
  • Marketing Support
  • Graphical analysis of KPIs by region and time period
  • Analysis of brand vs. competitors
  • Qualifications

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Wildcard

This is by no means a comprehensive list. Our favorite game is when new clients try to stump us with a new vertical or challenge. We like it because we always win.

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