Products

Human Emulation Technology

Behind each of our products is technology that understands people.

At the heart-and-mind of each of our Intelligent Virtual Assistants is our Next IT Human Emulation Technology - an advanced conversation enabling solution that combines sophisticated natural language processing with our proprietary symbolic-logic intent-discovery algorithm.

Trained by people, the software captures the knowledge, professionalism, accessibility,
and success of your best representatives. The result is proven to boost user satisfaction - across industries - increasing customer loyalty and opening the door to new revenue.

This makes Next IT products ideal solutions for businesses. They amplify real human knowledge and experience, providing benefits that would be impossible with a
conventional customer-service staff, while providing an ROI that's unmatched.

To learn more about human emulation, activate the video below:

Home _human _emulation
Learn MoreProvide the Single Right Answer
With Next IT ActiveAgent

"As we started to do our due diligence, Next IT quickly stood out. They make the best human emulation possible."

Steve Schneider, Aetna's head of member enrollments and communications

"Continental.com is our one-stop shop for travel planning and information, and the human emulation technology from Next IT will undoubtedly introduce a whole new level of ease to our site."

Mark Bergsrud, Continental Airlines Senior Vice President of Marketing Programs and Distribution