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Verint Intelligent Virtual Assistant Webinar Q&A

In recent years, intelligent virtual assistant (IVA) technology has garnered a lot of attention, often making it difficult to decipher between hype and reality.

In this post-webinar Q&A article, we go beyond the buzzwords with Forrester Principal Analyst, Ian Jacobs, to uncover how organizations can use IVAs effectively, what’s required to deploy one and how IVAs can support an organization’s broader AI initiatives.

Get your copy of this post-webinar Q&A article with valuable perspectives from Forrester Principal Analyst, Ian Jacobs, to learn unique aspects of IVA technology and if there are possible risks to consider.