Make Every Conversation Count with Alme®
The most advanced natural language platform in the world is the perfect fit for the telecommunications industry. Harness the power of unmatched contextual data to provide personalized user experiences and best-in-class customer service.
Assists with
- Tech support / account access
- New subscriber on-boarding
- Email, DVR and web browser support
- Up-selling (pay-per-view, on-demand)
- Billing and payment
- Change and cancel services
- Outage notifications
- Moving and relocation
- Field service
- Mobile and streaming
