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Virtually Speaking

Anne Finch

Recent Posts

Modernize Live Chat with an AI Chatbot

Offering your customers a way to self-serve is critically important in this age of insta-everything. Optimize your chat channel with the power of AI. Align Alme® intelligent virtual assistants (IVAs)

Can technology save us?

During a recent trip to SXSW Interactive 2015, it was evident that health apps and wearables are hot technologies. Find out how people are using them and how they think they could be improved.

A Year in Review: Next IT’s Top Ten IVA Accomplishments for 2013

Our intelligent virtual assistants are hard at work every day helping organizations save money and make money – providing an efficient solution that drives an improved user experience. See our list of