Contact centers are moving toward conversational AI adoption to improve customer relationships. Learn how this will continue fueling engagement in 2020.
Verint’s IVA solution has been recognized for the third consecutive year in the Opus Research report “Decision Makers’ Guide to Enterprise Intelligent Assistants” for perfect scores in multiple categories. Read full press release.
As Gen Zs enter the workforce, these high-tech employees bring with them a demand for technology, & workplaces are adopting high-tech tools to keep up.
