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Virtually Speaking

Rachel Bittner

Recent Posts

TMT News Recognizes Next IT With 2016 Technology Award

TMT News Recognizes Next IT With 2016 Technology Award

Frost & Sullivan Presents Its 2016 Top Pick for Conversational A.I.

Frost & Sullivan Presents Its 2016 Top Pick for Conversational A.I.

Frost & Sullivan on the End of a Long-Standing Customer-Service Dilemma

For businesses, no customer service options have been without significant downsides. A recent Frost & Sullivan report, though, points to an alternative that businesses can’t afford to ignore.