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Virtually Speaking

Frost & Sullivan Presents Its 2016 Top Pick for Conversational A.I.

Posted by Rachel Bittner on Aug 16, 2016 12:37:33 PM


Forward-thinking enterprises are increasingly turning to A.I.-based solutions that combine the convenience of automation with the expertise of a live representative, dramatically enhancing the efficiency of customer care.

Early to recognize the tremendous potential conversational A.I. holds for business, leading analyst firm Frost & Sullivan has been keeping a close eye on the state of technology for enterprise. After evaluating the performance of the industry’s major players, they’ve chosen Next IT as the sole recipient of their “2016 Global Technology Innovation Award: Conversational A.I. and Intelligent Assistants.”

Read the press release from Frost & Sullivan here.

Topics: Verint Next IT, Press Releases