IVA Starter Packs
In the News
How Generation Z is Influencing the Future of AI
As Gen Zs enter the workforce, these high-tech employees bring with them a demand for technology, & workplaces are adopting high-tech tools to keep up.
Planning for AI: 6 Tenets of Getting Conversational AI & IVAs Right
Enterprises looking to take Conversational AI & IVA projects from POCs & pilots to the broader organization, it's critical to chart your course for success
How to Create a Super Powerful Helpdesk Team by Adding an IVA
As the demand for helpdesk expertise grows and the average ticket time increases, who helps the helpdesk? After all, even Batman needs Robin.
When It Comes to Chatbots, We Need to Think Big
When it comes to building a Chatbot, we encourage our customers to think big, and develop a strategy that scales across their business.
Customer Service IVA's Improve Productivity with a Human Touch
Verint's Collaborative Intelligence Model enables AI-powered Virtual Assistants & Customer Service to maximize customer experience & outcomes
Natural Language Technology Has Major Benefits for the Public Sector
Conversational AI and chatbot technology are big trends for government agencies. Here's what you should consider when applying it.
5 Ways You Can Win Customers with Enterprise Chatbots & IVA's
Conversational AI wins customers and creates thriving fans. Learn how IVA and chatbot technology shows customers that you care.
An Intelligent Virtual Assistant Doesn’t Just Answer, It Listens
Don't make assumptions about what your customers want. Instead, listen and learn so that you can grow your business and better serve your customers.
Speech Is Not The Most Natural Interface
Five problems you'll face with conversational AI interfaces for Chatbots, IVRs and virtual agents.
I Finally Understand My Customer - Next Steps With Chatbots
There is more to a Chatbot than understanding your customer. Two additional factors are needed... and these are really tricky to get right.
Intelligent Virtual Assistants (IVA)
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Artificial Intelligence (AI)
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Natural Language Processing
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Next IT Corp.