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Virtually Speaking

Planning for AI: 6 Tenets of Getting Conversational AI & IVAs Right

Enterprises looking to take Conversational AI & IVA projects from POCs & pilots to the broader organization, it's critical to chart your course for success

Modernize Live Chat with an AI Chatbot

Offering your customers a way to self-serve is critically important in this age of insta-everything. Optimize your chat channel with the power of AI. Align Alme® intelligent virtual assistants (IVAs)

Evaluating the IVA Experience, Part II: Machine-Driven Analysis

On the flip-side of an intelligent virtual assistant’s greatest asset – the ability to interact with thousands upon thousands of people every day – lies an enormous challenge: ensuring the quality of

AI Strategy: Why Every Enterprise Needs One

Domain-specific AI is being put to work for more and more of today's leading organizations. Whether it's for improving UX on a website, helping a CSR navigate internal systems or scaling human-resourc

Cool New Companies to Watch: Estimote

The Alme platform’s ability to integrate with other technologies gives it incredible versatility. With its “Nearable” technology, Estimote offers exciting possibilities for management of chronic disea

Are Patients Being Forgotten In the Health Tech Surge?

The surge of new technology leveraging big data and artificial intelligence holds the promise of improved healthcare for everyone – but these tools will only be effective if they’re designed to be eng

Alme Health Coach Now Available To Help Patients Manage Chronic Conditions

Description: Next IT launches Alme Health Coach, a product that builds a relationship with each patient to overcome one of the biggest hurdles in chronic disease management: non-adherence to care plan

Why don’t we see more software guarantees?

The results our Alme for Chat product achieves prompted us to roll-out a performance guarantee – a rarity in our industry. Why are we so confident? Repeated success in solving on our clients’ stated b

The conversational interface: from ‘emerging’ to mainstream

Overwhelming acceptance of new technologies that make our lives easier and more productive is changing our expectations for companies we choose to do business with. Businesses who rise to the challeng

Next IT hosts Forrester-led roundtable of mobile health app leaders

In a recent roundtable of mobile health app leaders, Next IT engaged in an important discussion regarding healthcare professionals and companies developing technologies to serve them. Whether you have