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Virtually Speaking

Big Brains, Big Hearts

It’s no secret that Next IT is dedicated to pushing the boundaries of technology, but our passion for service is something that you may not have heard as much about. In this blog, Scott McCabe, a seni

[24]7 Scoops Up IntelliResponse -- What Does this Consolidation Signal?

The A.I. and customer experience markets have seen a year characterized by consolidation. But before you resign yourself to abandoning your legacy IT systems, read on.

Patients need a support system to stay healthy

In a recent MedCity News article, Next IT Chief Medical Officer Thomas Morrow, M.D., shines a light on our nation’s struggle with following doctor’s orders.

Alme Health Coach Now Available To Help Patients Manage Chronic Conditions

Description: Next IT launches Alme Health Coach, a product that builds a relationship with each patient to overcome one of the biggest hurdles in chronic disease management: non-adherence to care plan

Health Data Tracking Needs Coaching, Not Just Athletes

Our very own Thomas Morrow, M.D., published a post on Medium today, detailing his view on the future of health data tracking and the potential for virtual health assistants.

SGT STAR Goes Mobile, Deploys in App Store

We’re excited to announce that SGT STAR is now available as an iOS app, providing the U.S. Army with new ways to connect with an increasingly mobile target audience of potential recruits. With the new

Vote for me and bring artificial intelligence to the stage at SXSW 2015

Attending 2015 SXSW Interactive? Now’s the time to make your voice heard by voting for panel discussions that will keep you on the edge of your seat. Read on to learn about the panels we’ve assembled

To Human or Not to Human…that is the question.

The recent Comcast debacle has put customer service in the spotlight – and it has many companies wondering how well they’re represented on their live channels. Next IT’s Steve Harper shares his though

Search Engines vs. Natural Language Processing: what’s the difference?

Technology has been continuously evolving away from the old command-line search tools toward less and less explicit means of human-machine interaction, and what the future holds goes well beyond tool