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Virtually Speaking

Using Machine Learning to Create Lasting Success

Develop and enhance your Machine Learning model as you adapt and grow your business.

Language Lesson: What We're Really Talking About When We're Talking About Machine Learning

Boost your machine learning IQ. A machine learning 'cheat sheet' to help you gain insight into understanding key terms.

What the Fourth Industrial Revolution Means for Your Business

The Fourth Industrial Revolution is here, and it’s focused primarily on automation, it affects everyone, and can help empower smarter business decisions.

When It Comes to Chatbots, We Need to Think Big

When it comes to building a Chatbot, we encourage our customers to think big, and develop a strategy that scales across their business.

Natural Language Technology Has Major Benefits for the Public Sector

Conversational AI and chatbot technology are big trends for government agencies. Here's what you should consider when applying it.

An Intelligent Virtual Assistant Doesn’t Just Answer, It Listens

Don't make assumptions about what your customers want. Instead, listen and learn so that you can grow your business and better serve your customers.

Speech Is Not The Most Natural Interface

Five problems you'll face with conversational AI interfaces for Chatbots, IVRs and virtual agents.

I Finally Understand My Customer - Next Steps With Chatbots

There is more to a Chatbot than understanding your customer. Two additional factors are needed... and these are really tricky to get right.

AI Blueprint: Unlock Conversational Insights to get IVAs and Chatbots Back on the Road

A Simple yet Powerful Plan to get AI Solutions Back on the Road

Modernize Live Chat with an AI Chatbot

Offering your customers a way to self-serve is critically important in this age of insta-everything. Optimize your chat channel with the power of AI. Align Alme® intelligent virtual assistants (IVAs)