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Intelligent Virtual Assistants for Human Resources

Provide fast access to the information and tools your team needs.

Integrated, Intuitive Workforce Support

Improve operational efficiency by providing instant answers and up-to-date information around-the-clock. An intelligent virtual assistant (IVA) supports employees and your HR team with fast access to the tools they need. Answer questions about PTO, leave, benefits and more in a valuable self-service experience for personalized resolution to HR-related issues.

The IVA supports your internal team by:

  • Providing fast access to the information and tools your team needs
  • Automating high-volume, mundane interactions
  • Executing tasks on behalf of the employee
  • Providing guided resolution
  • Retrieving information

An IVA for human resources provides your organization with a personalized, integrated solution for self-service and information. Help your highly-trained human resource professionals spend more time where they’re needed most, by getting the right AI support, for everyone.

Client Results

67% reduction to live chat, handling 760K self-service interactions during open enrollment peak season
2.5 million HR and benefits questions answered
VERINT HR_2019.03.07A

Ask about our IVA Starter Packs.

Our IVA Starter Packs are designed to help enterprises get started with validated use cases and measurable key performance indicators (KPIs), to give you the foundation you need for long-term success.

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